Every project includes an expert brand strategist as your account manager in addition to the video production crew. This is a role that is typically hired by agencies well before any production goes into effect consequently adding exceptional value to every project, where the creative, the technical, and the strategic all meet under one roof.

A standard corporate video might take anywhere from 2 to 6 weeks from concept to delivery however, we’re adaptable to your schedule and can expedite the process if needed. We will provide an estimated timeline for each project during our initial consultation. Every project is unique, and we work closely with you to ensure timely delivery without compromising on quality. In some cases, same-day priority turn arounds can be offered for an additional fee.

Quality is paramount in our work. We utilize the latest technology and equipment, and our team consists of experienced professionals in video production, photography, and brand strategy. Each project undergoes a strict quality control process to meet client expectations. Our crew is vetted and trained in-house on our tools, equipment, software, and processes. External partners, teams, and contractors are reviewed and onboarded with the same care and company policies.

Yes, we believe in getting it just right. We include 3 rounds of revisions in our packages to ensure the final product meets your expectations and will work with you until you are completely satisfied. We’re committed to delivering a video that aligns perfectly with your vision.

We respect the privacy and confidentiality of all our clients. We’re happy to sign non-disclosure agreements (NDAs) to protect your project details and any sensitive information.

We understand that life happens, and sometimes, production plans need to change. Our cancellation policy depends on the stage of the project. Typically, a fee is charged based on the work completed up to the cancellation date. We outline all terms clearly in our contract, so there are no surprises.

A great fit client for STM is one who resonates with our core values and strategic approach. They are:

• Driven with a sense of purpose.

• Believers in video marketing.

• Understanding that brand is everything.

• Values courage, truth, and creativity.

• Open-minded to new ideas.

• Active decision-makers.

• Accepts and understands our fees.

• Encourages us to follow our process.

We require a signed proposal, a signed Media Services Agreement (MSA), and a deposit to commence work.

Yes. We love to travel to wherever our clients are at. While we primarily serve Chicago and the surrounding suburbs, we are able to produce content anywhere in the United States or internationally. Travel and lodging expenses are included in our proposals unless handled by the client.

Most definitely. We can capture photo and video content of your project and package it up for your team on a hard-drive. Whatever you need, we got you.